Do this until your Samsung smart TV turns off and on again for around 5 seconds. If you use the remote control, press and hold the Power button. Perform a Cold Boot on your Samsung Smart TV Image by SamsungĬold boot is not just turning your Samsung smart TV on and off. Now, connect to the Internet and turn on your smart TV. You need to wait for at least 1 minute before plugging them back in. To start, power off your Samsung smart TV and unplug both your router and modem. Power cycling your devices can help refresh your network connection. SEE ALSO: How to Get the New HBO Max $9.99 Ad-Supported Subscription Plan Power Cycle your Samsung Smart TV & Network Device Follow each of the methods below and retry launching HBO Max again to see if it works. You can find several solutions below that will help you troubleshoot and fix the Samsung smart TV error when opening the HBO Max app. How to Troubleshoot & Fix HBO Max App Not Working or Won’t Launch on Samsung Smart TV Other complained that they can’t find the HBO Max app on their Samsung TV. According to some users, their HBO Max app is not working or keeps crashing when they try to stream movies and TV shows on Samsung smart TV. But, if you are having trouble launching the app, there are different ways to resolve the issue. Samsung smart TV allows you to download and install third-party streaming apps like HBO Max.
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